Privacy Policy

1. Information We Collect

We may collect the following personal information:

Name
Email address
Telephone number
Shipping and billing address
Payment information
Order history
Website usage data

2. Purpose of Use

We use personal information for the following purposes:

Processing and fulfilling orders
Providing customer support
Responding to inquiries
Improving our products and services
Sending order updates and important notifications
Preventing fraud and unauthorized activities
Complying with legal obligations

3. Sharing of Information

We do not sell or rent personal information to third parties.

Information may be shared only with trusted service providers involved in:

Payment processing
Shipping and delivery
Website operation and maintenance
Legal and regulatory compliance

4. Data Security

We implement appropriate technical and organizational measures to protect personal information from unauthorized access, loss, misuse, alteration, or disclosure.

5. Cookies

Our website may use cookies and similar technologies to improve user experience, analyze website traffic, and enhance website functionality.

Users can disable cookies through their browser settings, although some website features may not function properly.

6. Access, Correction, and Deletion

Customers may request access to, correction of, or deletion of their personal information by contacting us using the details below.

7. International Shipping

Sora Rugs is a Japan-based business. Products are sourced and shipped directly from Turkey to customers worldwide.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with the updated revision date.

9. Contact Information

Sora Rugs

Address:
#304, 8-7-2 Honmachi,
Sumoto City, Hyogo 656-0025,
Japan

Phone:
+81 50-5896-3957

Email:
info@sora-rugs.com

Sora rugs